Privacy policy

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Privacy Policy
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1) Information on the collection of personal data and contact details of the responsible party
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we provide information on how we handle your personal data when you use our website. Personal data refers to all data that can be used to personally identify you.
1.2 The responsible party for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Welatê Min Shop, Büchel 12-14, 41460 Neuss, Germany, Email: sales@welateminshop.com. The responsible party for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.
This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party). You can recognize an encrypted connection by the "https://" string and the lock icon in your browser's address bar.

2) Data collection when visiting our website
For purely informational use of our website, meaning when you do not register or submit information to us otherwise, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data that is technically necessary for us to display the website to you:
- The website you visited
- Date and time at the time of access
- Amount of data sent in bytes
- Source/referral path via which you arrived at the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
Processing takes place in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used for any other purpose. However, we reserve the right to subsequently review the server log files if there are concrete indications of unlawful use.

3) Cookies
To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process specific user information to the extent individual to each cookie, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie.
Some cookies serve to simplify the checkout process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, processing takes place in accordance with Art. 6(1)(b) GDPR either for the performance of a contract or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in ensuring the best possible functionality of the website and a customer-friendly and effective design of the site visit.
We may work with advertising partners to help make our online offering more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, we will separately and individually inform you about the use of such cookies and the scope of the information collected in each case in the sections below.
Please note that you can configure your browser to notify you when cookies are set and to let you decide individually whether to accept them, or to reject cookie acceptance for specific cases or generally. Each browser differs in how it manages cookie settings. This is explained in the help menu of each browser, which tells you how to change your cookie settings. You can find these for the respective browsers at the following links:
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you reject cookies, the functionality of our website may be limited.

4) Contact
When you contact us (e.g., via a contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen in the respective contact form. This data is stored and used exclusively for the purpose of responding to your inquiry or for contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your inquiry in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing the data is Art. 6(1)(b) GDPR. Your data will be deleted after your request has been fully processed; this is the case when the circumstances show that the matter in question has been fully clarified and if there are no legal retention requirements that prohibit this.

5) Data processing when opening a customer account and for contract fulfillment
In accordance with Art. 6(1)(b) GDPR, personal data is also collected and processed when you provide it to us for the performance of a contract or when opening a customer account. Which data is collected can be seen in the respective input forms. You can delete your customer account at any time by sending a message to the aforementioned contact details of the responsible party. We store and use the data you provided for contract fulfillment. After the contract has been fully fulfilled or your customer account has been deleted, your data will be blocked in accordance with tax and commercial retention periods, and deleted after these periods have expired, unless you have explicitly consented to further use of your data or we reserve legally permitted further data processing, which we will inform you about in detail below.

6) Use of your data for direct marketing
Sign-up for our email newsletter
If you sign up for our email newsletter, we will send you regular information about our offers. The only mandatory information required to send the newsletter is your email address. Providing any other optional data is voluntary and will be used to address you personally. We use the so-called double opt-in process for sending the newsletter. This means that we will only send you an email newsletter after you have explicitly confirmed that you consent to receiving the newsletter. We will then send you a confirmation email asking you to confirm that you want to receive the newsletter in the future by clicking on the corresponding link.
By activating the confirmation link, you grant us your consent to use your personal data in accordance with Art. 6(1)(a) GDPR. When you sign up for the newsletter, we store your IP address as registered by your internet service provider (ISP) as well as the date and time of the sign-up to enable us to trace any potential misuse of your email address at a later date. The data we collect when you sign up for the newsletter is used exclusively for the purpose of targeted advertising via the newsletter. You can unsubscribe from the newsletter at any time via the dedicated link in the newsletter or by sending a corresponding message to the responsible party mentioned at the beginning. After you have unsubscribed, your email address will be immediately deleted from our newsletter mailing list, unless you have explicitly consented to further use of your data or we reserve further data processing that is legally permitted and which we have informed you about in this statement.

7) Data processing for order fulfillment
7.1 The personal data we collect will be passed to the transport company commissioned with delivery during contract fulfillment, to the extent this is necessary for the delivery of the goods. We will pass your payment data to the commissioned credit institution during payment processing, to the extent this is necessary for payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for passing on the data is Art. 6(1)(b) GDPR.
7.2 Use of specialized service providers for order processing and fulfillment
- DHL Fulfilment
Order fulfillment is carried out via the service provider DHL Home Delivery GmbH, Sträßchensweg 10, 53113 Bonn, as part of the "Delivery via DHL Fulfilment" service. Your personal data will only be passed to DHL Fulfilment for the purpose of processing the online order in accordance with Art. 6(1)(b) GDPR.
7.3 Use of payment service providers
- giropay
When paying via giropay, payment processing is carried out via giropay GmbH, An der Welle 4, 60322 Frankfurt am Main, to whom we will pass the information you provided during the ordering process along with details of your order. Your data will only be passed on in accordance with Art. 6(1)(b) GDPR for the purpose of payment processing and to the extent necessary for this. You can find more information about the data protection regulations of giropay GmbH at the following internet address: https://www.giropay.de/rechtliches/datenschutz-agb/.
- Klarna
When you select a Klarna payment service, payment processing is carried out via Klarna Bank AB (publ) [https://www.klarna.com/de], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). To enable payment processing, your personal data (first and last name, street, house number, postal code, location, gender, email address, phone number and IP address) as well as data related to the order (e.g., invoice amount, items, delivery method) will be passed to Klarna for identity and credit checks, provided you have explicitly consented to this in accordance with Art. 6(1)(a) GDPR during the ordering process. You can view which credit reference agencies your data may be forwarded to at: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit check may include probability values (so-called score values). To the extent score values are included in the credit check result, they are based on a scientifically recognized mathematical-statistical method. Among other things, but not exclusively, address data is included in the calculation of the score values. Klarna uses the information received about the statistical probability of payment default to make a balanced decision on the establishment, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the responsible party for data processing or to Klarna directly. However, Klarna may still be entitled to process your personal data if this is necessary for contractual payment processing.
Your personal details will be processed in accordance with applicable data protection regulations and in accordance with the information in Klarna's data protection notice for data subjects residing in Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
or for data subjects residing in Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy
processed.
- PayPal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered - "Buy Now, Pay Later" or "installment payment" via PayPal, we will pass your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") for payment processing. The data will only be passed on in accordance with Art. 6(1)(b) GDPR and to the extent necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered - "Buy Now, Pay Later" or "installment payment" via PayPal. For this purpose, your payment data may be passed to credit reference agencies in accordance with Art. 6(1)(f) GDPR on the basis of PayPal's legitimate interest in verifying your payment capability. PayPal uses the result of the credit check regarding the statistical probability of payment default to decide whether to provide the respective payment method. The credit check may include probability values (so-called score values). To the extent score values are included in the credit check result, they are based on a scientifically recognized mathematical-statistical method. Among other things, but not exclusively, address data is included in the calculation of the score values. For more data protection-related information, including about the credit reference agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
- SOFORT
When you select the "SOFORT" payment method, payment processing is carried out via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we will pass the information you provided during the ordering process along with details of your order in accordance with Art. 6(1)(b) GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of payment processing with the payment service provider SOFORT and to the extent necessary for this. You can find more information about SOFORT's data protection regulations at the following internet address: https://www.klarna.com/sofort/datenschutz
- Wirecard
When you select a payment method offered via the "checkoutportal by wirecard" service, payment processing is carried out via Wirecard Card Solutions Ltd., Grainger Chambers, 3-5 Hood Street, Newcastle upon Tyne, NE1 6JQ, to whom we will pass the information you provided during the ordering process along with details of your order (name, address, possible IBAN, possible BIC, invoice amount, currency and possible transaction number). Your data will only be passed to Wirecard Card Solutions Ltd. in accordance with Art. 6(1)(b) GDPR for the purpose of payment processing. Your data will only be passed on to the extent that this is actually necessary for processing the payment. You can find more information about the data protection of Wirecard Card Solutions Ltd. at https://checkoutportal.com/de/datenschutz/.

8) Rights of data subjects
8.1 Applicable data protection law grants you comprehensive rights as a data subject (rights to access and take action) against the responsible party regarding the processing of your personal data, which we will inform you about below:
- Right of access in accordance with Art. 15 GDPR: You have the right, in particular, to obtain information about the personal data we process, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, the right to lodge a complaint with a supervisory authority, the source of your data if it was not collected from you directly, the existence of automated decision-making including profiling and, if applicable, meaningful information about the underlying logic and the scope and intended effects of such processing, as well as your right to be informed about what guarantees exist in accordance with Art. 46 GDPR when your data is transferred to third countries;
- Right to rectification in accordance with Art. 16 GDPR: You have the right to have incorrect data concerning you corrected without delay and/or to have incomplete data stored with us completed;
- Right to erasure in accordance with Art. 17 GDPR: You have the right to request the erasure of your personal data if the conditions of Art. 17(1) GDPR are met. However, this right does not apply in particular if processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest, or for the establishment, exercise or defense of legal claims;
- Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request the restriction of processing of your personal data as long as the accuracy of your data that you contest is being verified, if you refuse to have your data erased due to unlawful data processing and instead request the restriction of processing of your data, if you need your data to establish, exercise or defend legal claims after we no longer need the data for the purposes for which it was collected, or if you have filed an objection for reasons of your particular situation until it has been determined whether our legitimate interests outweigh yours;
- Right to notification in accordance with Art. 19 GDPR: If you have asserted your right to rectification, erasure or restriction of processing against the responsible party, the latter is obligated to notify all recipients to whom your personal data has been disclosed of this rectification, erasure or restriction of processing, unless this is impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability in accordance with Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request the transfer of that data to another responsible party, to the extent this is technically feasible;
- Right to withdraw consent in accordance with Art. 7(3) GDPR: You have the right to withdraw a consent previously granted for the processing of data at any time with effect for the future. In the event of withdrawal, we will immediately delete the affected data unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before the withdrawal;
- Right to lodge a complaint in accordance with Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right – without prejudice to any other administrative or judicial remedy – to lodge a complaint with a supervisory authority, in particular in the member state where you reside, where you work or where the alleged violation occurred.
8.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTERESTS IN THE COURSE OF A BALANCE OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING FOR FUTURE EFFECT ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE AFFECTED DATA. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING PROTECTIVE GROUNDS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH ADVERTISING PURPOSES. YOU CAN EXERCISE THIS RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE AFFECTED DATA FOR DIRECT MARKETING PURPOSES.

9) Period for storing personal data
The period for storing personal data is determined by the applicable legal retention period (e.g., commercial and tax retention periods). After the period has expired, the relevant data will be routinely deleted unless it is no longer needed for contract fulfillment or contract formation and/or we no longer have a legitimate interest in storing it further.

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